DeliveryOur time delivery commitments achievement has been at 95%. The development team delivers time and quality commitments to customers and is supported by the Delivery Manager.
Key accounts are managed by an Account Manager in order to provide a single point interface for all interactions. The managed process of documentation of all interactions and query clarification is percolated to the development team for proper coordination. The responsibility of the overall interaction with the account is with the Key Account Manager who is a well-qualified techno-commercial individual. The pre-sales and the development team ably support the Key Account Manager.
The coordinated effort of the entire team facilitates a timely delivery of quality software.